Notification Channels
A channel is a single container for all alert delivery methods: email, SMS, Telegram and MAX bots, team chats like Slack, Discord or Microsoft Teams, and integration services.
When to use
- When you need all alerts from your tasks in one place.
- When you need separate notification channels for different teams and projects.
How a channel works
Channel form fields
| Field | What to enter |
|---|---|
| Enabled | Turn on the channel if it should be used now. |
| Name | Use a clear name, for example “Production alerts” or “Partner channel”. |
| Use for system notifications | If enabled, this channel receives system and task-status messages. |
| Use for reports | If enabled, this channel receives scheduled task reports. |
What happens next
After creating the channel, open it and add contacts. Start with one working channel, verify it, then copy the setup for other teams.
Quick contact overview in the list
In the channel list, contact icons are displayed next to each channel — so you can immediately see which delivery methods are configured without opening the channel. A dimmed icon means the corresponding contact is disabled.
When selecting channels in task settings, contact icons are also shown next to the channel name — so you can instantly verify that the right channel with the right recipients is selected.